USER GUIDE

Regarding delivery date of products
We are importing directly from a factory in California State USA in a container. Please be forewarned that you will receive around 8 weeks from ordering to delivery.

When there is stock in the warehouse
We will contact you in charge of shipment time from staff in charge. In the case of bank transfer, we will ship within 2 weeks after payment is confirmed.

When there is not stock in the warehouse
In the case of obtaining goods, we will inform you of the arrival date with e-mail etc. We will ship as soon as we arrive.

ONLINE STORE stock is shared with the stores.
For this reason, even if you have confirmed your order once on ONLINE STORE, inventory may not be available. In the case of out of stock, we will contact you within 2 business days (except year end and new year). Please note.

Long-term storage free service
The purchased items will be kept for free for half a year from the date of purchase. Please contact us for the desired delivery date.

Regarding shipping fee
By region / weight. Even if you order multiple items each delivery costs will be charged per point.

Regarding payment
We are preparing the following payment method: Bank transfer and credit card.

About delivery
• Fujikagu Industry Co., Ltd. own staff, delivery consignor, Yamato home convenience, Yamato takkyubin (home delivery service), Sagawa Express, Seino Transportation, Yupack .. guide do. (Adapted according to goods, delivery area)
• We can not accept specification of basic time. (We will contact you beforehand on the day before the delivery date or on the same morning from the driver in advance "I will visit between 0 o'clock and 0 o'clock.")
• Unpacking, assembly and installation work are carried out by special staff for furniture delivery. (Some assembling unnecessary items and miscellaneous goods etc. will be handed over at the entrance.)
• If you are unable to carry in, such as large-sized items, lifting work etc will occur, you will be charged a separate fee. Please check the delivery route and contact us so thank you.